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Financial Planning Support

Posted on: February 2024
Job Type: Full Time
Job Location: Aberdeen Glasgow Elgin
Working Model: Hybrid
Company: Acumen Financial Planning

At Acumen Financial Planning, you will find many factors that set us apart from other firms; our people, processes, values and ethos, all delivered in a professional yet down to earth manner.

Established in 2002, we are proud to be an Accredited and Chartered firm.

Our Mission is to empower clients to confidently achieve their full financial promise by delivering a holistic package of unique professional financial guidance in an accessible and approachable manner.

We require exceptional people to be part of our team. We would like to hear from people interested in being part of our Financial Planning Support team in our fast-paced and friendly environment who share our values of being approachable, collaborative, and dedicated. We have opportunities in Aberdeen, Glasgow and Elgin.

Job Purpose

To provide administrative support to Paraplanners and Financial Planners as required.

Main Duties

  • Supporting Paraplanners/Planners: collating information to support financial planning processes using various software systems e.g.: CURO, SharePoint
  • Filing: Virtual Cabinet (electronic)
  • Analysis: comparing products and providers with Financial Express Analytics & Selectapension.
  • Quotes & Paperwork Preparation: For various products e.g.: pension, ISA, Bond
  • Suitability Letters: Preparation of letters for new business including pension contributions and increments, pension transfer/switches, ISA contributions and increments, offshore/onshore bonds, GIA, annuities, protection and investment recommendations.
  • New Business Processing: Setting up products/investments with various providers both paper based and electronically, follow up through to completion.
  • Collating Reports: prints/scan/bind/files all reports
  • Occasional reception cover and answering overflow calls


  • Organisation
  • Attention to detail
  • Communicating effectively with other team members, Administration Team Lead, Paraplanners and Planners


  • To act with honesty and integrity, due skill, care and diligence when carrying out the duties of the role.
  • To abide by the Firm’s Values and Code of Ethics and observe proper standards of market conduct.
  • To deal with the firm’s Senior Management and regulators in an open and cooperative way.
  • Maintain a strong relationship with colleagues to ensure an effective and positive working environment
  • Achieve performance which meets or exceeds Key Performance Indicators set by the Administration Team Lead
  • Manage personal workload effectively to ensure appropriate service to both internal and external stakeholder


  • Excellent customer service skills
  • Strong written communication skills
  • Experience working in a financial services environment, preferred but not essential


How to Apply

A very competitive salary and benefits package is available to the right candidate. For more details, please email

We are proud to be an equal opportunities employer and are committed to recruiting and developing a diverse team, inclusive of race, religion, age, gender, sexual orientation, and disability. If you have requirements in relation to accessibility or mobility, let us know in advance and we will do our best to support you during the recruitment process and any subsequent employment or placement with us.

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