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Regulatory Disclosures

REGULATORY DISCLOSURES & IMPORTANT INFORMATION

Firm Information

Acumen Financial Planning Ltd is authorised and regulated by the FCA, FRN 218745. Acumen Financial Planning Limited is registered in Scotland, (SC215343), and the registered office for the company is: 4 Kingshill Park, Venture Drive, Arnhall Business Park, Westhill, Aberdeenshire, AB32 6FL.

Important Information

This important information should be read carefully as it contains the terms and conditions of this website, as well as important regulatory information and risk warnings.

Site information

We take all reasonable care to ensure the information contained on the pages of this site is accurate. However, we give no guarantee to the accuracy and completeness of the information or to any errors and omissions that may occur due to circumstances beyond our control.

We reserve the right to change the content of the pages of this site without prior notice.

We accept no responsibility for the content or accessibility of any other sites that can be accessed by hyperlink from this site. Any link to third party sites is for information purposes only and we do not endorse these sites.

This site may be temporarily unavailable or restricted. We shall not be liable to you for any losses occurring due to the loss of availability of this site.

Risk warnings

Information provided on this site and any opinions expressed are for general use and not personal to your circumstances, nor are they intended to provide specific legal or financial advice. No information on this site should be viewed as an offer or recommendation to dispose of or acquire any investment or undertake any specific transaction. If you are unsure as to the suitability of any investment you should contact a financial planner who will provide tailored advice.

All information provided is based on our understanding of current legislation which is subject to change.

You should remember that the value of investments and the income derived from them may fall as well as rise and you may not get back the full amount you invest. Past performance is not a guide to future performance.

Taxation is based on individual circumstances and is subject to change.

Intellectual property

All rights to use the content of this site belong to Acumen Financial Planning Limited and any unauthorised use, including transmission, extraction, modification, and distribution is strictly prohibited. You may not reproduce part or all of the content of this site in any form unless it is for personal use.

Copyright

This website has been designed by Acumen Financial Planning. Unless otherwise stated, the copyright of the content on the website belongs to Acumen Financial Planning Limited and may only be reproduced with the permission of the copyright holder.

Privacy

Acumen Financial Planning Limited is committed to protecting the privacy of users of this website. We will not sell, trade or rent your personal information to others unless you have given us your permission to do so. With your permission, we will only share the information with carefully chosen, reputable, and trustworthy third parties.

In order to monitor our website usage, we keep a record of the IP addresses of visitors to our website. We do not use this to identify individual visitors but analyse the overall usage for statistical reporting purposes.

If you wish to receive information from us, you must register. We collect your name, e-mail address, and postal address. If you register your details, we may send you e-mail updates on information that we think may be of interest to you. If at any time you no longer wish to receive these e-mails, you can unsubscribe.

You have the right to ask for a copy of the information held by us in our records. You also have the right to correct any inaccuracies in your information.

Telephone calls made to Acumen Financial Planning Limited will be recorded and recordings may be used for training purposes or to meet our regulatory requirements. Any data provided during the call will be used and held in accordance with the relevant data protection requirements.

This site may provide links to other websites. Our privacy policy applies only to this site and we are not responsible for the privacy practices of third party sites.

What to do if you have a complaint

If you wish to register a complaint, please contact Acumen Financial Planning in writing marking your correspondence for the attention of Sandy Robertson, Acumen Financial Planning, 4 Kingshill Park, Venture Drive, Arnhall Business Park, Westhill, Aberdeenshire AB32 6FL. Alternatively, you can contact us by telephone on 01224 001946 or email us at info@acumenfp.com

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. More information can be found at www.financial-ombudsman.org.uk or by calling them on 0800 023 4567.